Payment Policy and Terms

Thank you for choosing The Growth Fix, a division of Zealous Pro Solutions (2014) Ltd., for your marketing and website needs; we will gladly be of assistance to you and your request upon agreement of our Payment Policy and Terms.

Standard Payment Terms (for contracted services):

The Growth Fix requires a 50% deposit once the project terms provided in the estimate are agreed to. Deposits are non-refundable. If project scope changes or additional items are added, a revised estimate will be provided for the client(s) signature.

Upon final approval and project completion, The Growth Fix requires final payment prior to releasing any and all native design files. The Growth Fix will not release any design files to a client(s), vendor(s), and/or launching/releasing website or other marketing files regardless of deadlines until final payment is received.

All prices quoted in our estimates are in US dollars. All payments are to be in US currency (unless otherwise specified in your estimate).

Standard Payment Terms (for Business-In-A-Box Packages):

The Growth Fix requires the first year’s payment, unless monthly financing has been made available, to be received prior to starting any work or project meetings with client(s). If financing was agreed to, then the first month’s payment is required prior to any work being performed by The Growth Fix. If project scope changes or additional services/packages are added, an estimate will be provided for the client(s) signature.

The Growth Fix requires the length of the contract to be completed prior to releasing any and all native design files. The Growth Fix will not release any design files to a client(s), vendor(s), and/or launching/releasing website or other marketing files, regardless of deadlines, until the length of the contract term has been completed.

All prices quoted on our website are in US dollars. All payments are to be in US currency.

Payments For Standard Projects:

The Growth Fix invoices are sent following client approval [terms: due upon receipt]. If the invoice is not paid in full within two weeks (14 days) of the invoice date, there will be a LATE FEE added to all pending invoice(s). All projects in production will stop immediately until payment is received in FULL.

Payments For Scheduled Projects & Business-In-The-Box Monthly Financed Packages:

The Growth Fix will provide a detailed payment schedule (due dates/amount due) with deadlines. The proposed payment schedule is to be agreed upon and followed. All projects/services will stop immediately until payment(s) are received.

Payment Forms Accepted:

The Growth Fix accepts payment by E-Transfer, Certified Cheque or Credit Cards (Visa and MasterCard) processed thru Stripe or PayPal. Certified Checks are to be made payable to our parent company: Zealous Pro Solutions (2014) Ltd., 14766 Hwy 4, Red Islands, NS B0E 3B0.

Project Revisions:

Each project has a maximum 3 rounds of revisions included unless stated otherwise in the estimate.

Website Deadlines:

Upon receiving ALL approved content and company-branded assets, website(s) turnaround time is 2 weeks for the Business-In-A-Box package. For all website services, our turnaround time is 2-4 weeks. If a website(s) exceeds the proposed 2-4 weeks turnaround time due to waiting on you, the client, additional charges will be added exceeding the originally proposed amount. Unless stated otherwise in the estimate.

Project Inactivity:

The Growth Fix has a strict policy regarding inactive projects. If a project sits inactive for 30 days, this project is considered abandoned. Upon the 30th day, the final project balance is due. The Growth Fix will provide 2 weeks (10 business days) after final payment is received to complete the project before any new charges are acquired.

Design Rights and Regulations:

The Growth Fix is the sole owner of all website, landing page or ad design elements designed, if used without remitting payment for any and all design elements and The Growth Fix has the right to terminate all projects immediately. If work is not removed immediately, legal actions will be taken as this is considered stolen property. The Growth Fix has the right to add and display all design elements created by The Growth Fix to our website and/or social media platforms.

The Growth Fix is not to be held responsible for any grammatical and/or spelling errors. The Growth Fix will review artwork and content to the best of our ability, but it is the client(s) responsibility to make sure all content is proofread and correct prior to final approval. If an error is found after a project is released; The Growth Fix will correct the design file(s) to satisfaction, but cannot be held accountable for any content errors, and no charges will be refunded.

The Growth Fix • Revised 10/2022